Reviews

ALL REVIEWS HAVE BEEN VERIFIED BY Which? Trusted Traders©
PC Fault Finding & Repair
I experienced an issue with my PC and called Porthmadog Computers based on a personal recommendation from someone who had used them before. They were exceptionally helpful and solved my problem without fuss. They gave me and my PC their personal & immediate attention and did not leave me until I was entirely happy that the matter had been resolved. That is what I call service. No wonder they have so many other rave reviews. I highly recommend them
New customer, Gwynedd
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Excellent service and would 100% recommend this business
I thought I needed a new laptop, as my 7 year old HP was running slowly and needed Windows 10. This business was recommended to me by friends, and I really couldn't be happier with their friendliness, service and professionalism. Having upgraded my drive and installed Windows 10, they said my existing laptop was perfectly ok to carry on using - when they could quite easily have convinced me to buy a new one - I'm very very impressed and will definitely use again.
Customer in Gwynedd
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Prompt, convenient & professional.
All work done to the agreed schedule and budget. The trader & his assistant came to my house to deal with the computer. Problems were resolved satisfactorily with speedy aftercare.
Kath, Gwynedd
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Great. Keen to solve problems rather than sell new kit
Samsung A3 phone vs computer problem. The guys spent over an hour trying a million and one ways around the problem. Powered by a drive to fix the problems rather than just sell you new gear. Highly recommended
Customer in Gwynedd
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Excellent service
Purchased a new laptop and transformed my files etc. Very helpful advice given.
Rhoswyn, Gwynedd
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Professional and Efficient
Excellent service with expert advice. Very efficient in sorting out my computer and on top of this, these fellas are so helpful and friendly. I highly recommend them.
Ann, Gwynedd
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Excellent service.
Polite, patient and very efficient service sorting out my computer which had been hacked. Computer cleaned up. Staff always supportive particularly as I am inexperienced.
Roger, Gwynedd
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Excellent shop to buy a computer
Gareth and team built a pc for music production for me at a very fair price and v quickly which is now installed and working perfectly. They also helped me to set the program up in the pc and made sure everything worked fine which of course they didn’t have to . So glad I bought from them as the after sales is second to none and the advice of an experienced person is invaluable.
Customer in Gwynedd
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Excellent service professional
Excellent service, professional, down to earth advice, would recommend this shop and its staff to anyone with P.C. problems or queries.
Adrian, Gwynedd
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Superb service
I called in with a problem, sorted within minutes. Fully recommended.
Arthur, Dyfed
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Brilliant
Recovered my external drive to get back thousands of pictures and music.
Barry, Gwynedd
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Cheerful & professional
Great staff from first call to end of installation, fitted to suit us - arrived on time and finished whole house same day. Good installers - cleaned up afterwards - cheerful & professional.
David, Gwynedd 
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Computastic.
Staff exceedingly helpful and knowledgeable. Prices always fair and competitive.
John, Gwynedd 
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Very good.
Excellent service.
Marian, Gwynedd 
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Fixed Laptop
I have previously been here with my tablet and it was fixed straight away. Today I brought my laptop that would not switch on, and with five minutes it was fixed. Wonderful staff.
Which? Trusted Traders Consumer 
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Fast and amazing
The service was complete. They kept me informed. Repaired the problem.
Tony, Gwynedd 
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Super .
Everyone is always very helpful. All work done quickly and no after problems. A really brilliant service.
Lis, Gwynedd 
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Excellent service (again).
Rescued all my data when hard drive died. A real life saver!
Which? Trusted Traders Consumer 24/01/2019
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Excellent 
They fixed my laptop - removing viruses and cleaning up. Prompt, efficient, excellent service. Very friendly.
Susan,  Gwynedd
Excellent service
I have had a service contract with the shop for a number of years now, and I continue to do so even though I have moved away from the area. As at the date of this review I have just renewed the contract for 2019. It has been of great value to me not only in terms of the money paid and quality of service provided, but also in terms that if I need assistance I can either phone them for a direct answer or use the occasion to visit my friends in the area and take my computer up for a service, the computer being promptly ready for collection, usually within 24 hours. Under the terms of the contract and in practice I always receive immediate attention. Should an answer to the problem be available but occasionally require some research, this usually becomes available within a few days. I have also been successfully rescued in immediate action from an attempted scam. Gareth, the owner of the shop is highly skilled in his work on computers and I trust him implicitly. His advice has proved itself over and over again and I cannot recommend him highly enough.
Customer in Powys
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Excellent service
Excellent service, done the work as promised.
Gwynfor,  Gwynedd
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Fabulous, kind, knowledgeable
Everybody in the shop is always most helpful, kind and knowledgeable. Always find the problem.
Kim,  Portmadog 
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Brilliant job

Always friendly and helpful, well recommended.
Gwilym Rhys, Gwynedd 
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Knowledgeable, efficient & thorough.
Porthmadog Computers from my experience fully justified the title of "Trusted Trader". Totally efficient and welcoming whatever your problem with your computer.
George, Gwynedd 
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Professional and thorough services
I had a computer problem which could not be solved by even the manufacturer. The staff assessed my problems, took time to explain process of repair and establishing methods of procedure. Problems solved, further advice given. Would have no hesitation in using this company again.
Laurence, Gwynedd 
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Excellent service
Excellent service. Reduced charge when my equipment found to be faulty. The customer care was first rate.
Nick, Gwynedd 
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They are the best
They give you good advice. They won't rip you off. Won't sell you things you don't need.
William, Gwynedd 
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Great service
They always know what they are doing. Very helpful.
Alan, Gwynedd 
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Professional job
All staff are very helpful and efficient. They will always get any repairs done in the shortest time possible. Highly recommended.
Euwan, Gwynedd 
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Fast, excellent service as usual
Called at shop with a problem. Sorted immediately with explanation of the problem. I always receive this service, although more complex problems take a day or two to sort out, when I am kept informed by telephone.
Which? Trusted Traders Consumer 
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Very helpful
Problems solved promptly. Great service.
Patricia, Gwynedd 
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Immediate professional, friendly service.
The instant professional help which I received in my local shop, saved me from a long drive to the shop from where I bought it. I have recommended them to many people on the quality of the work and the friendly yet professional attitude.
Anne, Gwynedd 
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Extremely Helpful
Treated the customer as a friend. Advice given and problem solved efficiently and cost effective. Highly recommended.
Huw, Gwynedd 
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Excellent service always
Porthmadog Computers are wonderful. They are very professional, always truthful and value for money. Cannot recommend them highly enough.
Julie, Gwynedd 
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Excellent job
Had a broken laptop screen and it was fixed quickly. Great value and the shop kept me updated in progress. Many thanks.
John, Gwynedd 
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Very good
Professional, prompt, helpful and knowledgeable.
Andy, Gwynedd 
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Brilliant service
Absolutely excellent service from Porthmadog Computers staff. They went above and beyond to ensure we got the best deal and service possible. Very happy with the service and many thanks to them.
Llio, Gwynedd 
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Professional throughout!
Great service and after-care. Would be back again if any other needs occur.
Philip, Gwynedd 
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Excellent Service
Sorted my laptop problems quickly and professionally. Good value for the cost. Highly recommend.
Alexander, Gwynedd 
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Great Professional and friendly service
We purchased our Samsung laptop from Porthmadog Computers many years ago, and have been very happy with it. When we have problems (few and far between) they have sorted them out quickly. We have taken out a Service Contract with them, and if we have any problems then we can drop the laptop off and they sort it. For someone like me, who knows nothing about the workings of a computer, this is invaluable. They are always friendly, and they never make me feel like a "dumbo" when I ask silly questions or give silly answers! Their pricing is very reasonable, and they have never tried to sell me something I don't need. Fantastic service 
Hughes 
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My Review
They service my computers on a service contract. I can take it in 2/3 times annually for a checkover for any sort of work needs doing. I moved from Porthmadog and it's a 60/70 mile round trip, but the service is so good I wont go anywhere else more local
Iewan, North Wales
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Fixed Computer Monitor
Good fun guys and really knowledgeable. Crystal clear pricing and processing.
Mrs B, North Wales