ALL REVIEWS HAVE BEEN VERIFIED BY Which? Trusted Traders©
They fixed my laptop - removing viruses and cleaning up. Prompt, efficient, excellent service. Very friendly.
I have had a service contract with the shop for a number of years now, and I continue to do so even though I have moved away from the area. As at the date of this review I have just renewed the contract for 2019. It has been of great value to me not only in terms of the money paid and quality of service provided, but also in terms that if I need assistance I can either phone them for a direct answer or use the occasion to visit my friends in the area and take my computer up for a service, the computer being promptly ready for collection, usually within 24 hours. Under the terms of the contract and in practice I always receive immediate attention. Should an answer to the problem be available but occasionally require some research, this usually becomes available within a few days. I have also been successfully rescued in immediate action from an attempted scam. Gareth, the owner of the shop is highly skilled in his work on computers and I trust him implicitly. His advice has proved itself over and over again and I cannot recommend him highly enough.
Customer in Powys
Excellent service, done the work as promised.
Fabulous, kind, knowledgeable
Everybody in the shop is always most helpful, kind and knowledgeable. Always find the problem.
Always friendly and helpful, well recommended.
Gwilym Rhys, Gwynedd
Knowledgeable, efficient & thorough.
Porthmadog Computers from my experience fully justified the title of "Trusted Trader". Totally efficient and welcoming whatever your problem with your computer.
Professional and thorough services
I had a computer problem which could not be solved by even the manufacturer. The staff assessed my problems, took time to explain process of repair and establishing methods of procedure. Problems solved, further advice given. Would have no hesitation in using this company again.
Excellent service. Reduced charge when my equipment found to be faulty. The customer care was first rate.
They are the best
They give you good advice. They won't rip you off. Won't sell you things you don't need.
They always know what they are doing. Very helpful.
All staff are very helpful and efficient. They will always get any repairs done in the shortest time possible. Highly recommended.
Fast, excellent service as usual
Called at shop with a problem. Sorted immediately with explanation of the problem. I always receive this service, although more complex problems take a day or two to sort out, when I am kept informed by telephone.
Which? Trusted Traders Consumer
Problems solved promptly. Great service.
Immediate professional, friendly service.
The instant professional help which I received in my local shop, saved me from a long drive to the shop from where I bought it. I have recommended them to many people on the quality of the work and the friendly yet professional attitude.
Treated the customer as a friend. Advice given and problem solved efficiently and cost effective. Highly recommended.
Excellent service always
Porthmadog Computers are wonderful. They are very professional, always truthful and value for money. Cannot recommend them highly enough.
Had a broken laptop screen and it was fixed quickly. Great value and the shop kept me updated in progress. Many thanks.
Professional, prompt, helpful and knowledgeable.
Absolutely excellent service from Porthmadog Computers staff. They went above and beyond to ensure we got the best deal and service possible. Very happy with the service and many thanks to them.
Great service and after-care. Would be back again if any other needs occur.
Sorted my laptop problems quickly and professionally. Good value for the cost. Highly recommend.
Great Professional and friendly service
We purchased our Samsung laptop from Porthmadog Computers many years ago, and have been very happy with it. When we have problems (few and far between) they have sorted them out quickly. We have taken out a Service Contract with them, and if we have any problems then we can drop the laptop off and they sort it. For someone like me, who knows nothing about the workings of a computer, this is invaluable. They are always friendly, and they never make me feel like a "dumbo" when I ask silly questions or give silly answers! Their pricing is very reasonable, and they have never tried to sell me something I don't need. Fantastic service
They service my computers on a service contract. I can take it in 2/3 times annually for a checkover for any sort of work needs doing. I moved from Porthmadog and it's a 60/70 mile round trip, but the service is so good I wont go anywhere else more local
Iewan, North Wales
Fixed Computer Monitor
Good fun guys and really knowledgeable. Crystal clear pricing and processing.
Mrs B, North Wales